Privacy Policy

Resonance Varanasi Study Centre respects the privacy of students, parents, guardians, website visitors, and individuals who contact us.

This policy explains what information may be collected when you browse our website, submit an enquiry, request course information, or communicate with our team, and how that information may be used.

By using the website or voluntarily submitting information, you acknowledge this policy. Where consent is legally required, we will seek consent as applicable.

Depending on the features you use and the information you choose to provide, the following categories of information may be collected:

• Contact information: such as your name, phone number, email address, and other details you submit through an enquiry.
• Academic enquiry information: such as your class, examination interest, preferred course, or questions about admission.
• Communication records: information contained in messages, feedback, or requests you send to the centre.
• Technical information: certain information may be recorded by the website server, such as browser type, device information, IP address, requested pages, and approximate access times.
• Cookie and usage information: if cookies, analytics, or similar technologies are enabled, they may collect information about website interactions according to their configuration and applicable consent rules.

The information actually collected depends on the forms, technologies, and services implemented on the website.

Information may be collected when you:

• Fill out a contact or course enquiry form.
• Call, email, or otherwise contact the study centre.
• Request information about courses, admissions, or educational services.
• Browse the website, where technical logs or enabled website technologies may record certain information.
• Interact with an external service linked from our website.

We aim to collect only information that is reasonably relevant to the enquiry, communication, or website function involved.

Subject to applicable law and the circumstances in which the information is provided, information may be used for purposes such as:

• Responding to course enquiries and requests for information.
• Communicating about admissions, classes, schedules, or educational services that you ask about.
• Maintaining and managing enquiry records.
• Operating, maintaining, and improving the website.
• Protecting the website against spam, fraud, misuse, and security threats.
• Meeting applicable legal obligations and responding to lawful requests.
• Sending promotional or informational communications where permitted and, where required, with your consent.

We do not intend to use personal information for purposes that are incompatible with the reason it was collected, unless permitted by applicable law or otherwise properly authorised.

We do not intend to sell personal information collected through general website enquiries. Information may be shared where reasonably necessary and legally permitted in circumstances such as:

• Service providers: with hosting, website maintenance, communication, security, or other providers supporting the operation of the website or enquiry process.
• Legal requirements: where disclosure is required by law, a valid legal process, or a competent authority.
• Security and rights: where reasonably necessary to investigate suspected fraud, protect users, or safeguard legal rights and website security.
• With authorisation: where you have authorised a disclosure or it is otherwise lawful.

Any sharing arrangements should be limited to the information reasonably required for the relevant purpose and handled in accordance with applicable legal requirements.

Cookies are small files that a website may store on your device. Depending on the technologies actually enabled on this website, cookies or similar tools may be used to support essential functions, remember preferences, understand website usage, or improve performance.

Third-party analytics or embedded services, if installed, may collect information according to their own policies and settings.

You may be able to manage cookies through your browser settings. Blocking certain cookies may affect some website functions. Where required, non-essential cookies or tracking technologies should be activated only after obtaining the appropriate consent.

This section should be updated if analytics, advertising pixels, embedded media, or other tracking tools are added or removed from the site.

We aim to use reasonable technical and organisational safeguards to protect personal information against unauthorised access, alteration, disclosure, or destruction.

However, no website, internet transmission, or electronic storage system can be guaranteed to be completely secure. We cannot promise absolute security, but information should be handled with safeguards appropriate to its nature and the risks involved.

Please contact us if you believe that information you submitted through the website has been compromised or used improperly.

Personal information should be retained only for as long as reasonably necessary for the purpose for which it was collected, including responding to enquiries, maintaining relevant records, resolving disputes, protecting security, and meeting applicable legal obligations.

Actual retention periods may vary depending on the type of information, the nature of the relationship, and legal or operational requirements. Information should be securely deleted, anonymised, or otherwise handled when it is no longer required, subject to applicable law.

Subject to applicable law, you may contact us to:

• Ask what personal information you have submitted through our website or enquiry process.
• Request correction of inaccurate contact information.
• Request deletion of information where applicable and legally permissible.
• Withdraw consent for processing that is based on consent, subject to legal and operational limitations.
• Opt out of promotional communications by following the available instructions or contacting us.

We may need to verify your identity before acting on a request. Certain records may need to be retained where required by law or for legitimate and lawful purposes.

To submit a privacy-related request, use the contact information provided at the end of this policy.

Our educational services may be relevant to school-age students. Where a student is a child, personal information should be collected and processed in accordance with applicable law and any required parental or guardian consent.

Parents or legal guardians should supervise the information children submit online. If you believe that a child's personal information has been submitted or processed improperly, please contact us so the concern can be reviewed.

We do not intend for general website enquiry forms to collect unnecessary sensitive information about children.

Our website may link to external websites, maps, social media platforms, messaging services, or other third-party tools.

Those services may collect information under their own privacy policies and terms. We do not control their independent practices. Before providing personal information to a third party, please review its privacy policy and settings.

We may update this Privacy Policy when our website, information-handling practices, educational services, or legal obligations change.

The revised policy will be published on this page, together with an updated date where appropriate. Please review this page periodically to stay informed about our privacy practices.

Personal information should be handled in accordance with applicable laws and regulations in India. The application of any particular legal requirement depends on the circumstances and the actual services and technologies involved.

For questions, requests, or concerns about this Privacy Policy or your personal information, please contact Resonance Varanasi Study Centre using the details below.

You can also review our Terms & Conditions for the terms governing use of this website.